Terms vs Privacy Policy
These terms govern account use and transactions. The privacy policy governs how we collect, store, and process your personal data under applicable Pakistani data rules.
LEGAL REFERENCE
Terms and Conditions for Your 98s Account
Every account on 98s operates under these terms — they define what you can do, what we commit to, and how disputes are handled across supported regions in...
Applies to all Pakistan accountsJazzCash & Easypaisa coveredUpdated and enforceableWithdrawals governed hereJurisdiction rules included
What These Terms Actually Cover
These terms govern every interaction between you and 98s — from the moment you register through every deposit, wager, and withdrawal request. They set out eligibility requirements for supported regions in Pakistan, account-security obligations on both sides, and the conditions under which your account may be suspended or closed. Payments processed via JazzCash, Easypaisa, SadaPay, and Raast are each subject to the
rules in the payments clause. Where local law in your region conflicts with any clause here, the more restrictive provision applies. We update these terms when regulations or platform features change, and continued use of your account after a posted update means you accept the revised version.
Service availability is jurisdiction-dependent. Users are responsible for checking local law before access.
TERMS QUERY CHANNELS
Reach Us About These Terms
If any clause in these terms is unclear or you believe a decision affecting your account was applied incorrectly, our support team handles policy queries directly. Raise a dispute within 30 days of the event in question — queries submitted after that window may not be actionable under these terms.
Team online
Live Chat
Available around the clock from your account dashboard. Live chat agents can walk you through any clause and escalate account disputes to the compliance team on the same session where local hours permit.
Email Support
Send detailed policy queries to our support address. We aim to respond within 24 hours and will reference the specific clause number in our reply so you can track the resolution against the written terms.
Help Centre
Our written policy articles expand on each clause with practical examples. Search by topic — account suspension, withdrawal holds, or regional access — to find the section that applies to your situation.
POLICY INTEGRITY SIGNALS
How We Keep These Terms Credible
We write these terms to be readable, not to bury obligations in legal boilerplate. When we revise a clause, we log the change date and summarise what changed so you can compare...
Versioned Clauses
Every update to these terms carries a revision date. You can request a copy of any prior version through support, and we will provide it within three business days so you can review exactly what changed.
Plain Language
We write each clause in straightforward English so you can understand your rights and obligations without a legal background. Where a technical term is unavoidable, we define it in the same paragraph.
Pakistan-Specific Scope
Clauses covering payment processing, currency, and regional access are written specifically for Pakistan. References to JazzCash, Easypaisa, SadaPay, and Raast are governed by the payment rails clause in section four.
Dispute Pathway
These terms include a formal dispute pathway with defined response windows. If we miss a deadline on our side, the escalation clause automatically moves your query to senior compliance review without you having to ask.
Account-Security Obligations
Both you and 98s carry obligations under the security clause. We detail exactly what we protect on our infrastructure side and what you are responsible for on your device and credential side.
No Retrospective Changes
Revised terms do not apply retroactively to completed transactions. Any wager settled or withdrawal processed before a revision date is governed by the version of the terms active at that time.
ACROSS POLICY PAGES
How This Page Sits With Our Other Policies
These terms work alongside our privacy policy and cookie policy — each document has a distinct scope, and together they cover the full relationship between your account and 98s.
Terms vs Cookie Policy
The cookie policy covers tracking on our web properties. These terms govern what happens once you are logged into your account and taking actions that affect your balance.
Terms vs Withdrawal Rules
Withdrawal rules are a subset of these terms, not a separate agreement. The withdrawal clause here is the authoritative source; any summary elsewhere on the site is illustrative only.
Terms vs Promotional Conditions
Each promotion carries its own conditions, but those conditions operate within the framework these terms establish. Where a conflict exists, these terms take precedence over promotional copy.
Terms vs Account Security Policy
Account security obligations are fully stated in section six of these terms. The security page on the site summarises those obligations but does not add to or modify what is written here.
Terms vs Sportsbook Rules
Sportsbook wagering rules are incorporated into these terms by reference. Settling disputes on void bets, postponed events, or odds errors follows the procedure in the disputes clause here.
Terms vs App Permissions
Using the 98s mobile app on Android or iOS does not create separate terms. The same clauses apply regardless of whether you access your account through a browser or the app.
Key Elements Shaping Our Terms Structure
These terms are organised so you can navigate directly to the clause relevant to your situation rather than reading the whole document. Each section is numbered...
Eligibility Clause
Section one defines who may hold an account on 98s. It covers age verification, regional eligibility for supported Pakistan locations, and the identity documents we may request before account activation.
Account Conduct
Section three covers acceptable use of your account — what actions constitute a breach, how we handle suspected duplicate accounts, and the notice period we provide before taking any enforcement action.
Transaction Records
Every deposit and withdrawal on your account is logged with a timestamp and method reference. Section four explains how long we retain those records and how you can request a copy for your own files.
Suspension Procedure
If your account is suspended, section seven sets out the reason categories, the review window, and the steps you take to request reinstatement. We do not suspend accounts without a documented reason tied to these clauses.
Governing Law
Section nine identifies the jurisdiction whose law governs these terms and the forum in which disputes are resolved if internal escalation does not produce a resolution acceptable to both sides.
Amendment Notice
We post a notice on the 98s site at least seven days before a material change to these terms takes effect. The notice links to a summary of what changed so you can review before the revision date arrives.
Common Questions About These Terms
These terms are written for accounts registered in supported Pakistan regions. If you access your account from outside those regions, the regional-access clause in section two governs, and some features may be unavailable where local law does not permit them.
The outcome depends on which clause was breached and how. Section seven sets out a range of outcomes from a formal warning through temporary suspension to permanent closure, with each level requiring documented grounds and a notice period except in cases of verified fraud.
No. We are required under section nine to post a notice at least seven days before a material change takes effect. Non-material corrections like typos or formatting do not require the same notice but are still logged with a revision date.
Submit a written dispute through live chat or email within 30 days of the decision. Section eight requires us to acknowledge within 48 hours and provide a resolution or escalation decision within ten business days of acknowledgement.
Yes. The payments clause in section four covers all supported methods including JazzCash, Easypaisa, SadaPay, and Raast. It sets out processing windows, reversal conditions, and what happens if a deposit clears our provider but is not credited to your account.
Identical terms apply regardless of access method. The app does not operate under a separate agreement — every clause written here covers actions taken through the browser, the Android app, and the iOS app without distinction.
Section nine identifies the governing law and dispute resolution forum. If you have a query about which jurisdiction applies to your specific account type or region within Pakistan, support can direct you to that clause in full.